Scripting

Excellent dentistry alone does not guarantee that your practice will succeed, you need to say the right things to patients. Scripting will enable you to do this consistently.

Some problems will inevitably arise between your practice and your patients. To prepare for non-clinical problems that involve patients, follow these five steps:

Most patient-practice relationships begin with a phone call, and how you handle that first interaction will probably have a profound effect on what follows.

Learning to use power words effectively will find it much easier to reach your performance targets, whether it’s a higher case acceptance rate, more referrals from patients, or reduced no-shows.

To stand out in a crowded field, your practice needs to consistently “WOW” patients. Dental scripts have the power to elevate your customer service from ordinary to extraordinary.