CASE STUDY 8 - 30% INCREASE IN PATIENT REFERRALS.

Dr. Tracey Hendler D.D.S, MSD, Cert. Ortho, FRCD(C)

ISSUE

Too much chair time was being spent on poor oral hygiene. We needed a system to standardize our hygiene instructions and motivate our patients.

SOLUTION

We decided to focus on oral hygiene as a priority in our practice to ensure healthy teeth and gums throughout orthodontic treatment. We also wanted to create a “wow” initial bonding experience to give the patients something positive to talk about to other potential new patients. Ortho-Health Solutions helped us deliver both.

RESULTS

Within six months of implementing the Crest® + Oral-B® program, we had a 45% decrease in oral hygiene check appointments. This led to increased patient satisfaction and a 30% increase in patient referrals within the first year.