CASE STUDY 4 - HELP REDUCE NO SHOWS AND CANCELLATIONS

Janet Tamo B.Sc., D.D.S

ISSUE

The biggest issue we face is patient compliance. We’re always looking for ways to educate and inspire our patients to comply with their oral hygiene appointments and home care.

SOLUTION

During each new patient visit we provide a Crest® + Oral-B® kit, which includes an Oral-B electric toothbrush and detailed home care instructions. We find that the line-up of Crest products dramatically improves gingival health from one visit to the next.

RESULTS

Personalizing recommendations and improving home care solutions has increased the value our patients place on their dental visit. This has helped us reduce no-shows and cancellations. Additionally, we’ve seen immediate oral hygiene improvement when the Oral-B electric toothbrush is introduced.